Who this covers
This policy applies to information notics ("notics," "we," "us") collects through this website and through the conversations that follow a prototype request. It covers visitors, prospective clients, and anyone who contacts us.
It does not govern the systems we build and operate for clients. Data inside a client's notics system — including any protected health information (PHI) — belongs to that client and is handled under our agreement with them, including a business associate agreement (BAA) where HIPAA applies. If you're a patient of a practice that uses notics, please contact that practice about your records.
What we collect
Information you give us
When you request a free prototype, we ask for:
- Your name, work email, company, and role.
- Details about your organization — size, number of providers, specialty, the EMR and other tools you use, and the problems you'd like solved.
- The time you pick for your call, and your time zone.
Please don't include patient information or other PHI in the form or in emails to us. We don't need it to build a prototype.
Information collected automatically
- Basic technical data your browser sends, such as IP address, browser and device type, the page that referred you, and pages you view.
- Usage data from our product analytics tool, described in Cookies & analytics.
How we use it
- To schedule your call, send the calendar invite, and prepare your prototype.
- To follow up about your request and, if you become a client, about your subscription.
- To understand how visitors use the site so we can improve it.
- To keep the site secure, prevent abuse, and meet legal obligations.
We do not sell your personal information, and we do not share it for targeted advertising.
How long we keep it
We keep prototype request information for as long as it's useful for the relationship — while we're talking with you, and afterward for a reasonable period in case you come back to us. If you become a client, we keep it for the life of the relationship and as required for our business records. You can ask us to delete it at any time.
Security
Our site and data are hosted in the United States. We use encryption in transit, access controls, and the same operational discipline we've applied to healthcare clients' infrastructure for a decade. No system is perfectly secure, but we work hard to protect what you share with us.
Your choices & rights
You can ask us to:
- Tell you what personal information we hold about you, and provide a copy.
- Correct information that's inaccurate.
- Delete your information.
- Stop contacting you.
Depending on where you live, you may have additional rights under local law. We honor these requests regardless of your location. Email hello@notics.io and we'll respond within 30 days. We may need to verify your identity first, and we won't treat you differently for making a request.
Children
This site is for businesses. It isn't directed to children under 16, and we don't knowingly collect their personal information. If you believe a child has given us information, contact us and we'll delete it.
Changes to this policy
We may update this policy as our site and services change. When we do, we'll revise the effective date at the top of this page. If a change materially affects how we use information you've already given us, we'll let you know.
Contact us
Questions about this policy or your information? Email hello@notics.io.