Parkway Senior Living
Learn how notics empowers Rachel's property management company, allowing for seamless onboarding processes and accelerated business growth.
How notics Simplified IT for Senior Living Property Onboarding
Onboarding a new property should be exciting, not overwhelming. For Rachel Rockholm, an operations instructor at a senior living management company with 50 properties, every transition felt like a scramble. From Wi-Fi outages to computer setup delays, IT problems made property onboarding stressful and unpredictable. Since partnering with notics those headaches have disappeared.
The Challenge
Before notics, Rachel’s team was stretched thin. Every new property came with a long list of IT tasks: setting up internet and phone systems, configuring Wi-Fi, handling passwords, and getting new employees’ computers up and running. What should have been a smooth onboarding process often turned into a series of fire drills.
Instead of focusing on residents and staff, the team spent valuable time troubleshooting technology. It slowed down operations and drained energy they couldn’t afford to lose.
Partnering with notics
That changed the moment notics became their IT partner. Rather than just stepping in when something broke, notics took full ownership of the technology side of property onboarding. They managed phones, internet connectivity, computer systems, and employee devices from day one. They even streamlined password management and security, removing one of the most common bottlenecks.
Rachel describes it simply: “With notics, IT is no longer something we even think about. They take care of everything so we can focus on what really matters, our residents.”
A Noticeable Impact
The results were immediate. Stress levels dropped across the team, and property transitions started happening smoothly and predictably. With IT handled by experts, Rachel’s team had the freedom to focus on creating a welcoming environment for residents and supporting staff during the transition.
What once felt like chaos turned into a repeatable, reliable process. Every new property now comes online faster, with fewer interruptions and no last-minute IT surprises.
Fueling Growth and Expansion
By removing IT barriers, notics helped Rachel’s company scale with confidence. Onboarding properties is no longer a dreaded chore—it’s become an opportunity for growth. Technology is consistent across all locations, giving leadership peace of mind and allowing the company to expand its portfolio without fear of systems breaking down.
Rachel’s story shows how the technology partner can completely transform IT support in senior living. By simplifying property onboarding and taking IT stress off the table, notics has enabled her team to focus on residents, improve operations, and scale faster than ever.
If you’re ready to grow your senior living business without tech slowing you down, notics is the partner that makes it possible.
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